Refund Policy

This Refund Policy applies to payments made through FanTempt, including subscriptions and separately purchased digital content or services. Read the purchase description, price, billing interval, and any transaction-specific terms before paying.

Requesting help with a payment

Contact us through the FanTempt contact page if you believe a payment was duplicated, unauthorized, charged incorrectly, or did not provide the access described at purchase. Include your account email or username, payment reference, payment date, amount, and a description of the issue. Never include a password, full card number, or card security code.

How requests are considered

Refund eligibility depends on the circumstances, what was purchased, the transaction terms, the payment method, and applicable consumer law. A request may require account or payment verification. We may review transaction records and whether the purchased access was delivered, and contact you for relevant information. Submitting a request does not itself confirm that a refund has been approved.

Subscriptions and cancellation

Use the available subscription controls to manage future renewals. If a payment provider also manages recurring billing, review its cancellation controls. Cancelling a subscription and requesting a refund are separate actions; cancellation does not itself decide whether an earlier payment qualifies for a refund.

Digital content and consumer rights

Digital content may become available immediately after purchase. This policy does not treat access, viewing, or downloading alone as a universal waiver of consumer rights. Any withdrawal right, remedy for faulty or undelivered content, or other mandatory protection that applies to your purchase remains subject to the relevant law and any valid consent requirements.

Approved refunds and disputes

If a refund is approved, the available refund method and processing time depend on the payment provider and transaction. We will communicate the outcome and any further steps. Where permitted, refunded purchases may lose the associated content access or account credit. If you dispute a payment through your bank or payment provider, its procedures and deadlines also apply; contacting FanTempt does not replace or extend them.

Contact and updates

Send refund and billing questions through our contact page. Changes to this policy will be shown here and do not remove mandatory rights that apply to an earlier purchase.